Teachable Review (2020) – Is It the Best Option for Your Courses?

Teachable Review – Is It the Best Option for Your Courses?

Teachable is one of the most popular online course builders in the market and it is kind of a giant in the hosted course platform space.

Naturally, it is one of the first options that most course creators consider while choosing a platform for hosting their online programs.

But here’s the thing. The platform has a lot to offer in terms of features plus there are several other online course platforms out there, which together make it difficult for creators to decide whether Teachable is right for them or not.

I have worked with hundreds of Teachable clients since 2015 (when it was actually called Fedora) and I know the platform in and out.

So, I decided to create the most in-depth Teachable review guide out there and cover every aspect of creating and selling online courses (and memberships) on the platform along with my experience of using it.

Finally, I will also compare the platform to some of its main competitors. Let’s get started.

Teachable Review Summary

Teachable logo

Teachable is a cloud-based platform that allows you to create and sell online courses from your own website. The platform offers all the essential tools that you need to create and deliver an engaging online course but at the same time, is super easy to use and has beginner-friendly pricing.

Ease of Use
Course Creation & Engagement
Site Design & Customization
Sales & Marketing
Customer Support

Pros of Teachable

  • Super easy to use and setup.
  • Professional course player design.
  • Has an iOS App.
  • Offers learning tools like graded quizzes, content dripping, certificates, course compliance, etc.
  • Powerful course reporting and analytics tools.
  • Handy sales & marketing features including a well-optimized checkout process, 1-click upsells, etc.
  • Supports Apple Pay and Google Pay on native gateways.
  • Handles EU Digital Goods VAT Tax.

Cons of Teachable

  • Very limited site building capability.
  • Doesn’t support advanced quiz or assignment features.
  • Doesn’t have inbuilt support for a community forum.
  • Limited pricing and payment options for recurring subscriptions.
  • Has direct integration with few third-party marketing tools.
  • Charges a transaction fee on the Free and Basic plans.

(This is a pretty comprehensive review, so you can use this table of contents to navigate to different sections in the guide.)

What is Teachable?

Teachable is a hosted course platform that offers all the essential features that most creators would need to create and sell online courses.

With Teachable, you can build your course website, host and deliver your content, engage your students as well as sell your courses.

What is Teachable?

The first thing that you need to understand is that a platform like Teachable is pretty different from a generic Content Management System like WordPress.

So, if you were to create an online course with WordPress, you would require at least a theme, a hosting package, an LMS plugin to organize your content, video hosting (Vimeo, Wistia, etc.),  and an e-commerce plugin to sell your courses.

Moreover, you will need to take care of security and updates and tackle potential conflicts which can be overwhelming for a majority of course creators.

What Teachable does differently is, it integrates all these core features into one single hosted platform.

The end result is an easy to use, integrated solution that allows content creators to sell online courses through the platform even if they have no technical skills.

Teachable Review Quote

Another thing that you need to keep in mind is that Teachable isn’t a course marketplace like Udemy. It doesn’t promote your courses or do any marketing for you. 

Rather it just provides you the infrastructure to build your course website and host your courses. 

The upside is that you get complete control over your courses, their pricing, marketing strategy, etc. and most importantly, it is you who owns the student data.

Before we get into the specifics on what Teachable has to offer, let’s talk briefly about the usability aspect of the platform here. 

One of the best things about Teachable is how easy it is to use. The admin interface is clean and intuitive, and all the options are kind of self-explanatory.

Teachable UI
Teachable Admin Interface

Moreover, all the tools, be it the course builder or the page builder or are very user friendly and you can work with them even if you have zero technical skills.

With that in mind, let’s discuss in detail all the features that Teachable has to offer.

1. Course Creation and Engagement

The primary job of the Teachable platform is to let you create an awesome online course and deliver a great learning experience to your students and this is what we’re going to focus on in this chapter.

Let’s start with the Teachable course builder first.

Content Uploading and Structuring

To start with, Teachable allows you to add multiple content types including video, audio, text, images, pdf files, quizzes, HTML code, etc. to your course lectures.

The good thing is that Teachable provides unlimited hosting for your course content including videos. The video hosting is via Wistia which is the best video platform out there and it works great for online courses.

As far as course structuring is concerned, Teachable lets you organize your course into “Sections” and “Lectures”.

You can think of “Lectures” as lessons where your actual content will reside and “Sections” are just an organizational unit used to group your lessons together.

Now you can add “Lectures” to your course one-by-one or you can bulk upload your content into Teachable and it will automatically create a lesson for each piece of content.

If you want to change the order of your lessons or move them between sections, you can do that by simply dragging and dropping.

Teachable Curriculum Builder
Teachable Curriculum Builder

Also, you can bulk select your lectures and change settings like preview, downloads, and publishing and even delete them from the curriculum page itself which makes lesson management much easier.

In order to modify a lesson’s content or add new content to it, you need to click on the lesson name and it will take you to the lesson builder. You can preview how your lesson will appear to the students and you can also publish/unpublish it from here.

What I like about the Teachable lesson builder is that it gives you a lot of flexibility to add multiple content types in the same lecture.

For example, you can have videos + text + pdf + embedded comments + quizzes, all in the same lecture and you can show them in any order you want.

Teachable Lesson Builder
Teachable Lesson Builder

Another thing that I like about the Teachable course builder is that it allows you to pull your files directly from Google Drive/Dropbox/OneDrive. Importing from cloud drives is generally much faster and will save you a lot of time.

Moreover, this feature is supported irrespective of whether you’re bulk uploading your content or adding them to your lessons one-by-one.

Content Upload Teachable

Overall, Teachable does an excellent job of striking a balance between ease of use and flexibility of the course builder and I must say I am a big fan of their course creation process.

Course Player and Content Delivery

Course delivery is one of the strengths of the Teachable platform and it makes it very easy to deliver your course content in a professional manner.

You just need to create your course structure and upload your content in the backend and Teachable takes care of the rest.

When your students click on a course, they are first taken to the curriculum page where all the sections and lectures in the course are listed. They can also see which lectures have they completed and have also an option to start from where they left.

Course Curriculum Page

The actual content is delivered through the inbuilt course player which looks elegant and is very well designed from a user experience point of view.

When it comes to course navigation, your learners can easily navigate between the lessons from the sidebar or they can also use the “Previous Lecture” and “Complete and Continue” buttons in the header.

The content area is on the right where your students can watch your videos, take a quiz, download PDF files or see any other content you’ve included in your lesson.

Plus if you have comments for your lessons enabled, a comment area will appear nicely below your content, making it easy for your students to engage in a discussion.

Teachable Comments Area
Teachable Course Player

On another note, Teachable currently doesn’t have the ability to create a separate community area on the platform, so you’ll have to rely on a specialized forum solution like Mighty Networks for that.

As far as mobile learning is concerned, the course player is responsive, so your students can watch your content from any mobile browser.

In addition, Teachable offers an iOS app for your students which supports features like offline viewing and generally speaking, results in a much better learning experience.

Teachable Mobile App
Teachable iOS App

The only area where I think Teachable could do better is offering more templates for the course player.

For example, the default course player might not work as well if you’re building a membership site or just want to sell a digital download.

Having said that, it should work very well for delivering regular online courses and that’s the reason a number of top course creators like Pat Flynn and Melyssa Griffin use Teachable to deliver their courses.

Content Drip and Course Compliance

Rather than releasing all your content at once, if you want to release them based on a schedule, you can do that in Teachable.

So, Teachable has this feature for content dripping which allows you to release your course modules a certain number of days after students’ enrollment or you can do it based on a specific date as well.

Moreover, you can create drip emails to go out to your students automatically when a section becomes available for them.

Teachable Dripping
Content Dripping in Teachable

Another set of course creation features that Teachable offers are for course compliance. So, if you want your students to watch your lessons in order or set prerequisites for them to mark a lesson complete, you can do that.

There are three types of course compliances that you can enable. The first is Lecture Order compliance which requires your students to complete the previous lesson before they can move to the next one.

The next one is Video Watching compliance which requires students to watch at least 90% of a video in order to advance to the next lesson.

The third one is Quiz Completion compliance which requires students to pass the quiz before they can mark a lesson complete.

Teachable Course Compliance
Course Compliance

While the course compliance features are really handy, they can be a little too restrictive for some users. So, when you enable the Video Watching or Quiz Completion compliance, the Lecture Order one is automatically enforced.

So, if you want to create a more flexible learning path where the students don’t need to take all the lectures in strict order but just pass a quiz in order to unlock the next module, that won’t be possible in Teachable.

Quizzes and Certificates

If you plan to include quizzes in your courses, Teachable has got you covered. You can create an unlimited number of quizzes and you can add it in a separate lesson or in the same lesson with video or other content.

As far as supported question types are concerned, you can include multiple-choice and multi-select questions

Moreover, you have the option to set a passing grade and the number of retakes allowed for your quizzes.

Edit quiz questions in Teachable
Create a Quiz Question in Teachable

However, the quizzing capability in Teachable is limited. Firstly, you can only include plain text in your questions and there is no option to add images or do any formatting. You can also not add explanations to your questions.

Secondly, it doesn’t support a “File Upload” type question which means you can’t create assignments in Teachable.

Finally, Teachable doesn’t support advanced quizzing capabilities like the ability to import questions from an external file, create a question bank or offer a timed exam

As far as certificates of completion are concerned, Teachable allows you to create and send certificates to your students natively.

To start with, you can choose from one of the three available templates or you can also design a certificate from scratch. The certificate builder is pretty easy to use and lets you customize the colors, your branding, etc.

Teachable Certificates
Teachable Certificate Templates

Once you’re done designing your certificate, you just need to activate it and Teachable will automatically send it to your students once they complete the course. 

Moreover, when you use certificates in conjunction with Teachable’s course compliance features, you get a lot of options for when you want your students to get certificates.

For example, if you enable the “Enforce Quiz Completion” compliance, your students won’t get a certificate unless they pass all the quizzes in your course successfully.

Similarly, if you enable the “Video Watch Compliance”, your students will need to watch 90% of all of your videos before they become eligible to get a certificate.

Course Creation – The Bottom Line

Overall, Teachable does a good job as far as course creation and learner engagement is concerned. It has all the essential features one needs to create and deliver an engaging online course.

It allows you to create courses with videos, audio files, text, PDFs, etc. and lets you deliver them professionally through the native course player and the mobile app on iOS devices.

Moreover, it supports important course creation features like quizzes, certificates, content dripping, and course compliance.

However, there are a few things I don’t like about course creation in Teachable:

  • There is just one default course player theme.
  • It doesn’t allow you to create a standalone community area.
  • Teachable doesn’t support assignments and other advanced quizzing capabilities like questions banks, timed exams, etc.
  • There is no mobile app for Android devices.

2. Site Design and Customization

In this section, we’ll discuss in detail the features that Teachable has to offer for building your sales pages and course website.

To start with, every school built on Teachable gets a free subdomain like mywebsite.teachable.com and you can use your own custom domain as well and that is what I recommend you should do.

As part of your subscription, you also get unlimited hosting and a free SSL certificate for your website. So, whether you get 1k site visitors or 1M visitors every month, Teachable will cover your hosting needs.

Moreover, you don’t need to worry about things like site performance, security, backups, updates and maintenance. 

Their team takes care of all these technical things so that you can focus on more important things like creating courses and selling them.

Now let’s talk about the actual site building tools that the platform has to offer.

Website Themes

With Teachable, you have no real website themes feature. It has just one default template which is applied to all the schools built on the platform.

It does have a “Theme” section where you can add your logo, select the font and customize your site colors. But that’s pretty much it.

You can’t change things like header/footer style, page width, style of various elements (e.g. buttons), etc. at the site level.

Teachable Theme
Theme settings in Teachable

Having said that, the default theme in Teachable has a clean and modern design and it looks good. The only problem is that there aren’t enough choices. 

If you’re an advanced user, Teachable has something called the Power Editor which allows you to modify the code in the backend. 

So, if you want to modify the layout of your front-end website or the course area, you can do that via coding in the Power Editor.

Page Builder

In order to customize your website and build your pages, you’ll have to rely primarily on the page builder. 

To start with, you can use the page builder to create multiple sales pages for the same course.

So, if you want to create unique sales pages for your marketing campaigns or just test different versions of your sales page against each other, this feature will be handy for you.

When it comes to the actual builder, the good thing is that it supports drag-n-drop functionality and has a live editor where you can see the changes you make on your pages in real time.

The page builder has what it calls “Page Blocks” which is like content sections and you can add them to your page from the left panel.

So, there are “Page Blocks” for creating a hero section, pricing section, course curriculum, etc. Plus you can always add basic elements like text, images, videos or buttons to your page.

Teachable Page Builder
Teachable Page Builder

However, the number of “Page Blocks” available to use is very small. For example, you don’t have a page block for testimonials or FAQs or author bio which makes it very limiting.

Moreover, the page builder isn’t very flexible when it comes to customizing the layout or the design of the existing page blocks.

For example, if you want to add a video to your hero section, you can’t do that in Teachable. Similarly, if you want to show your course pricing options in a column-based layout rather than in different rows, you don’t have that flexibility.

In fact, you can’t do even basic things like modifying the size or width or color for a button or changing the font size for any text on your pages.

So, if you want to customize your sales page beyond a point, you’ll either have to get custom coding done or you’ll have to use a specialized landing page builder.

Having said that, the page builder is really easy to use and you can create a simple sales page for your course very quickly.

Other Features

There are a few other features that Teachable offers for website design and customization. 

The first one is the ability to create a blog on the platform. So, you can create blog posts and add content to them using the text editor. Teachable will also create an index page for you and so you can build a basic blog very quickly.

Teachable Blog
A sample blog built on Teachable

However, I don’t recommend that you use the platform to run your blog. The reason is that a blog built on Teachable is not fully functional and it lacks a lot of essential features.  

Moreover, Teachable hasn’t released any upgrades to their blogging feature in a couple of years and I don’t think they have any plans to do that in the near future.

Another important feature that Teachable offers is the ability to customize the default text that appears in your school. 

So, whether you want to just modify some text or translate your school into a different language, this feature will be useful for you.

Modify Site Text in Teachable
Modify Site Text in Teachable

The only thing that I don’t like about this feature is that changing site language requires you to translate every single piece of text manually. 

It would be nice if Teachable supported multiple languages and allowed users to set a preferred language for their site.

Finally, Teachable allows you to remove their branding and white-label your school on certain pricing plans.

However, some of the pages — signup, login and checkout pages always use the Teachable subdomain, even if you have a custom domain enabled on your website. So, you can never fully white-label your Teachable school.

White Labeling Issue in Teachable

Overall, Teachable’s site building capabilities are pretty average. It doesn’t have any site themes feature and the page builder isn’t very flexible in terms of design options as well.

So, Teachable is good only for building simple sales pages and you won’t be able to build a fully-fledged website on the platform.

3. Sales and Marketing Tools

Teachable is focused on offering you the essential selling tools and some very basic marketing tools. It doesn’t have much to offer in terms of marketing tools focused on audience building.

So, Teachable gives you the ability to create coupons, sell your courses individually or as part of a bundle, process payments, run an affiliate program, etc.

However, you don’t have the ability to create landing pages, build funnels or automate email marketing.

With this in mind, let’s discuss the specifics of what Teachable has to offer when it comes to sales & marketing.

Product Pricing Options

With Teachable, you can price your courses as a one-time product, a recurring subscription or a payment plan and you can price them in any currency you want.

Moreover, you can have multiple pricing options for your courses. For example, you can offer a one-time payment as well as a payment plan option for the same course.

Teachable Multiple Pricing
Teachable Multiple Pricing

For courses with one-time pricing or a payment plan, your students will have lifetime access to them. Teachable doesn’t let you set course expiry, so say, if you want students to have access to a course for just 1 year, there is no easy way to do that.

When it comes to subscription pricing, Teachable lets you charge your customers monthly or annually. But that’s pretty much it.

You can’t create a quarterly or a semi-annual subscription and you can’t create a free trial or charge a setup fee.

If you want to build a membership site on Teachable, you’ll find the subscription pricing and payment options a bit limiting.

Subscription Pricing in Teachable
Subscription Pricing in Teachable

Now, Teachable offers a couple of other useful features for pricing your courses. The first one is “Coupons” which allows you to create site-wide discount codes or for individual courses.

So, you can discount your courses by a percentage or by a specific amount. Moreover, you can set an expiry date as well as limit the number of coupons available.

Teachable Coupons
Teachable Coupons

Apart from the ability to create individual coupon codes, you also have the ability to generate coupon codes in bulk.

However, what I like the most about the coupon feature in Teachable is that you can generate special coupon links that automatically apply the discount on your sales pages and checkout pages.

Another important feature is the ability to bundle your courses. The bundling feature is quite handy if you want to sell multiple courses together or even build a membership site.

The only thing that I don’t like is that it’s not easy to create multiple tiers and assign different courses to them.

Checkout Pages

When you add a pricing plan to your course, Teachable automatically creates a checkout page for it.

The default checkout page template looks elegant and is very well-optimized from a conversion point of view.

The best part is that it’s a 1-step checkout process where the user is asked to create an account on your school only after they’ve completed the payment.

You can further customize the checkout page and add conversion boosting elements like testimonials, money-back guarantee badge, and product benefits to your checkout page.

Teachable Checkout Page
A sample checkout page built in Teachable

Moreover, Teachable allows you to handle EU VAT on the platform. So, if you’ve EU VAT enabled in your admin dashboard, Teachable will auto-detect your customers’ location and the correct tax amount will be added to their purchase on the sales pages and checkout pages. 

And if you use the Teachable gateway instead of your own Stripe/Paypal accounts, they will even remit the collected EU VAT to the respective authorities.

Teachable EU VAT
EU VAT in Teachable

Another handy checkout feature that Teachable offers is the ability to add 1-click upsells. So, you can show another course or bundle as an upsell offer on the thank you page and the users can add that to their order without requiring them to enter their payment details again.

What I like about the upsell feature in Teachable is that you can completely customize the thank you page to add videos and other text and you can even apply a coupon automatically to your upsell offer.

Teachable Thank You Page
1-click upsell on Teachable

Upon successful payment, existing users go directly to the course curriculum area while the new users are taken to the signup page where they need to create an account before they can access their purchase.

So, there is minimum friction in the checkout process and overall, Teachable does an excellent job at it.

Payment Processing and Payouts

When it comes to payment processing, Teachable supports both Stripe and PayPal for one-time payments. But for payment plans and subscriptions, only Stripe is supported.

However, Teachable gives you a couple of options for how you can use Stripe/PayPal for processing payments. Now, this can be a little confusing and so, it’s important that you get it right.

The first option is Custom Gateways where you use your own Stripe/PayPal account and the money goes directly into your account upon successful payment. The Custom Gateways option is available only on the higher tiers.

The other one is called Teachable Gateway where Teachable collects payments on your behalf and the money goes to their account first. 

Teachable Payment Gateways
Payment Gateway Options in Teachable

If you’re in the US or Canada, you’ll receive instant payouts. Otherwise, they will make a payout to you after a delay of 30-60 days.

While I am not a fan of the delay in payouts, there are a few advantages of using the Teachable Gateway

Firstly, you can use Stripe/PayPal to process payments even if they aren’t supported in your country. Plus your users will see an option to pay via Apple Pay and Google Pay on mobile devices which is awesome.

Secondly, you can avail Teachable’s suite of financial & admin services called BackOffice whereby they automatically pay your affiliates and authors out. They even collect W-8/W9s and file 1099 tax forms for your authors and affiliates.

Enable BackOffice
Teachable BackOffice

Subscribing to BackOffice can save you a lot of admin work but you’ll need to pay an additional 2% fee for using it, so you should weigh the PROs and CONs.

Affiliate Marketing Tools

If you plan to leverage affiliate marketing to grow your course business, Teachable has got you covered. It provides you all the essential tools you’ll need to create and manage your affiliate program.

So, you have the ability to add affiliates, set a custom percentage commission for your affiliates and even customize the cookie period. 

Moreover, all the affiliates get their private dashboard where they can grab their affiliate links and track their performance as well.

Teachable Affiliate Dashboard
Affiliate Dashboard in Teachable

Another thing that I like about affiliate tools in Teachable is that it allows you to create affiliate links even if your sales pages aren’t on Teachable.

However, the best part about it is that if you use the Teachable gateway and enable BackOffice, they will take care of collecting tax forms from your affiliates and also pay them out every month.

Having said that, there are a couple of things that can be improved.

Firstly, share links don’t show in affiliates’ dashboard by default, they have to manually grab the sales page link and use the link generator to create their affiliate links which isn’t a good experience.

Secondly, you can’t set a custom commission percentage for a specific course even though you have the ability to choose which courses you want your affiliates to promote.

Finally, it doesn’t support some advanced affiliate features like second-tier commissions or instant affiliate payouts.

There is another marketing feature that we haven’t covered in this section. So, Teachable allows you to send broadcast emails to your students. 

However, Teachable’s email tools are really basic and it doesn’t have any email automation capabilities.

Third-party Integrations

Teachable isn’t an all-in-one platform and so you’ll always need to use other third-party tools for funnels, email marketing, analytics, etc. with it.

To start with, Teachable allows you to add scripts in the head of your site. So, you can easily integrate with analytics solutions (e.g. FB Pixel and Google Analytics), popup solutions (e.g. ConvertBox) and tools like Deadline Funnel.

When it comes to email marketing solutions, Teachable has a direct integration with just ConvertKit and MailChimp which isn’t great.

However, the good news is that Teachable has a robust Zapier integration which allows you to integrate with literally any other online tool including email marketing platforms like Aweber and ActiveCampaign.

Teachable Zapier Integration
Teachable Zapier Integration

Finally, if you want to use a platform like ClickFunnels or Kartra to handle customer checkouts, you can use Zapier to automatically add students to a Teachable course.

Sales & Marketing – The Bottom Line

Overall, Teachable does a great job as far as sales & marketing tools are concerned. It has all the essential features for selling your courses and accepting payments.

So, you can create a high-converting checkout page, handle EU VAT, offer 1-click Upsells as well as manage your affiliate program.

Moreover, if you use Teachable’s native gateway, your users can complete payment using Apple Pay/Google pay on mobile and Teachable can also take care of author/affiliate payouts and also collect tax forms from them.

However, there are a few things that I don’t like about Teachable’s sales & marketing capabilities:

  • Subscription pricing options aren’t very flexible.
  • It isn’t easy to create multiple tiers for your course/membership.
  • On Basic Plan, payouts are delayed by 30-60 days for users outside US/Canada.
  • It integrates with only a few third-party marketing tools directly.

4. Reporting and Administration

Another important aspect of creating and selling an online course is the ability to manage your courses, students, offers, etc. and track their performance. This is what we’ll cover in this section.

Reporting and Analytics Tools

To start with Teachable has some handy course reporting tools. You have a dedicated “Reports” section for every course where you can see the lecture completion data, track quiz scores and analyze the performance of your videos.

To be specific, there are five different reports available. For example, if you want to see the completion rates for individual students, you can select the Leaderboards report.

Similarly, if you want to see average completion rates for your course, you can select the Lecture Completion report

Lecture Completions Report
Lecture Completions Report

If you’re interested in seeing how your videos are doing in terms of engagement, you can select the Video Stats report and here you’ll see different metrics like engagement and play rate for all your videos.

Video Stats Report
Video Stats Report

Now, Teachable has some very useful reports for tracking your sales performance as well.

There is a dedicated Sales section where you can see high-level revenue numbers as well as track and manage individual transactions including refunds and chargebacks.

For example, if you want to pull out the transactions for a specific course or during a specific time frame, you can do that here. Similarly, you can see the transactions for a specific author or affiliate.

Teachable Sales Report
Sales Report

However, what I don’t like is that you don’t have any charts or visual tools to compare sales for different courses or during different time periods.

Moreover, if you run a membership site, you won’t be able to track important metrics like Churn Rate and Monthly Recurring Revenue (MRR) which isn’t that great.

Student Management

Teachable makes it really easy to add new students to your school or manage the existing students and their enrollments.

When you go to the Users section in your admin dashboard, you’ll see all your students listed there whom you can segment based on specific criteria. 

The good thing is that you have a number of filters available like course enrollments, date of enrollment, total purchase amount, course completion status, etc.

User Management
Teachable User Management

Once you apply a filter, you can select multiple students at once and can take certain bulk actions like adding them to a course, removing them from a course, deleting their accounts, sending them an email or simply exporting the data in a .CSV file.

Moreover, you can select a single user and you can change their account information, see their purchases and enrollments and manage their subscriptions, track their progress and if required, even reset their progress.

User Profile
Manage User Purchases

Finally, Teachable lets you import students into your school and enroll them in specific courses. You can do it either one-by-one or you can bulk import students as well.

Admin Roles and Privileges

If you want to grant access to your school to your team members or a virtual assistant, Teachable has got you covered.

It allows you to add “Admin Users” to your school and grant different privileges to them. Apart from the primary owner, affiliates and students, you can have two types of admin user roles in your school:

  • Owners have complete administrative rights over a school apart from things like billing, payment gateways, add/remove other owners etc.s
  • Authors are admins whose privileges are limited to the course they are designated to by a school owner and you can also give them revenue share. They can do things like manage their courses, view their earnings, and you can also give privileges to customize sales pages, set course price as well as email your students.

In addition, you can create custom user roles and select what privileges an admin user will have on your school.

5. Customer Support and Training

Teachable gives you a lot of support options which include a comprehensive knowledge and a dedicated customer service team.

If you want to learn how to use Teachable at your own pace, you can search their knowledge base which has tons of how-to articles and tutorials.

Teachable Knowledge Base
Teachable Knowledge Base

However, if you can’t find answers to your questions or are facing any issues, you can reach out their support via email. The response time is generally a couple of hours during the weekdays but it might take a little longer over the weekend. 

Plus Teachable also offers live chat support on the higher pricing tiers. The live chat is available Monday to Friday from 10 AM to 5 PM EST.

Teachable Help
Customer Support

While Teachable customer support has been really good over the years, I have been receiving some negative feedback about their email support from other Teachable users. 

The most common complaint is that the support provides a lot of scripted responses and you have to do a lot of back and forth to get an issue resolved.

As far as customer training is concerned, Teachable invests heavily into it. Every paid plan user gets access to TeachableU, their online training school for course creators.

Teachable U

They also do weekly workshops and produce a lot of other training content in the form of articles and videos which is really helpful, especially for the beginners.

Finally, Teachable also has a really engaged community on Facebook. Their official FB group has 35k+ members where you can ask questions, network with fellow course creators and even get inspired with their success stories.

6. How Much Does Teachable Cost?

As far as Teachable pricing is concerned, it has a freemium subscription model and it offers a free plan and three paid plans.

The good thing is that all the plans including the free plan offer you unlimited video (and other content) storage, courses and bandwidth in addition to the essential features like quizzes, payment processing, site builder, etc.

On the free plan, you don’t pay any monthly fee but you’re charged a transaction fee of $1+10% on your course sales. It is kind of irrelevant however, because you can have only up to 10 students in your school on the free tier.

So, the free plan will work for you only while you’re building your courses. Once you’re ready to sell you courses, you’ll need to upgrade to the Basic Plan which allows you to have an unlimited number of students in your school.

The Basic Plan costs $39/month and you also have to pay a 5% transaction fee. Moreover, if you enable BackOffice, there will be an additional 2% fee, taking the transaction fee to 7% which is definitely on the higher side.

In terms of features, the Basic Plan allows you to use a custom domain, create coupon codes, drip your course content and integrate with third-party marketing tools.

Teachable Pricing: How much does Teachable cost?

Now, quite a few important features like graded quizzes, certificates, course compliance, affiliate marketing, and live chat support aren’t available on the Basic Plan.

If you want to access these features, you’ll need to upgrade to the Professional Plan which happens to be their most popular plan and costs $119/month.

The good thing about the Professional Plan is that you get access to most of the features that Teachable has to offer plus you won’t need to pay a transaction fee.

Teachable has a fourth tier as well called the Business Plan which is more suitable for enterprise clients. It costs $299/month and allows you to have upto 25 owners/authors in your school.

You also get access to a couple of additional features like Power Editor, bulk student import and ability to create custom user roles.

Finally, you also have the option to choose an annual plan instead of a monthly plan and by doing that, you’ll get a discount in the range of 20-25%.

Overall, Teachable pricing is reasonable and gives users various options. This makes Teachable suitable for both beginners as well as advanced users. 

The only thing that I don’t like about Teachable pricing is the high transaction fee and the delay in payouts on the Basic Plan.

Teachable Competitors and Alternatives

Before we end this Teachable review, let’s look at some of its alternatives and explore how they compare to the Teachable platform.

Teachable vs Kajabi

Unlike Teachable, Kajabi is an all-in-one online course platform and it allows you to do more than just creating and selling an online course.

In addition to hosting and selling your online courses, you can build a fully-fledged website, run a blog, create a sales funnel as well as automate your email marketing. So, generally speaking, Kajabi is more feature-rich than Teachable.

Even in terms of features for course creation and delivery, Kajabi has much more to offer. It offers 10+ course player themes, has a mobile app for both Android and iOS devices, has an inbuilt community tool and has better quizzing and assignment features.

What is Kajabi?

Now, Kajabi’s pricing is very different from that of Teachable and it doesn’t offer a free plan. The lowest tier costs $149/month and the most popular plan costs $199/month.

Even though Kajabi doesn’t charge you any transaction fee on any of the plans, the starting price is still steep and it won’t make sense unless you plan to use all or most of its features.

So, if you’re looking for an all-in-one platform to run your online course/membership business, Kajabi will be a better option. Otherwise, if you’re looking for a platform to just host & sell your courses, Teachable should work better for you.

You can also read this Teachable vs Kajabi guide if you want to see an in-depth comparison of the two platforms.

Teachable vs Thinkific

Thinkific is a popular Teachable alternative that is kind of similar in terms of features and functionality. Like Teachable, Thinkific isn’t an all-in-one platform and it doesn’t offer any tools for building funnels and lead generation.

In terms of course creation features, Thinkific does a better job than Teachable. Apart from the basic features, it lets you create advanced quizzes and assignments, build a standalone community area on your website and has better course compliance features.

What is Thinkific?

Thinkific’s site-building capabilities are better than that of Teachable as well. It has a library of site themes you can choose from plus the page builder is more powerful and gives you more design flexibility.

One area where Teachable does a better job than Thinkific is sales & marketing tools. Thinkific’s checkout process isn’t optimized from a conversion point of view and moreover, you can’t collect EU VAT.

Having said that, Thinkific has a better pricing model than Teachable. It’s free plan allows you to have an unlimited number of students and it doesn’t charge you a transaction fee on any of the plans which makes Thinkific a less expensive option.

You can also read this Teachable vs Thinkific guide if you want to see an in-depth comparison of the two platforms.

Teachable vs Podia

Podia is a new entrant in the online course platform market and has emerged as a popular alternative to Teachable.

When it comes to course creation, Podia doesn’t do as good a job as Teachable. So, it’s course builder isn’t very flexible, it doesn’t support graded quizzes and other features like course compliance and certificates.

One area where Podia does a better job is Memberships. While Teachable lets you only bundle courses as part of a membership, Podia is more flexible here, allowing you to create individual Posts as well. 

What is Podia?

As far as website creation is concerned, both platforms have limited capabilities and there are only minor differences between the two. Moreover, they are very similar in terms of sales and marketing features.

When it comes to pricing, Podia doesn’t offer a free plan. It has two pricing plans – Mover Plan ($39/mo) and Shaker Plan ($79/mo) and it doesn’t charge any transaction fee which makes it a less expensive option.

If you would like to read more about how Podia compares to Teachable, you should check this Teachable vs Podia guide.

Teachable Review – Final Verdict

In this Teachable review, we’ve discussed all the important features that Teachable has to offer for creating and selling an online course and based on that, it can be said that Teachable is a good (and easy to use) option.

Where Teachable really shines is the course creation and delivery part.It gives you unlimited video hosting, the course builder is easy to use, the course player is user friendly and it supports essential features like quizzes, certificates, dripping, etc. 

The platform also offers all the essential course selling tools like inbuilt payment processing, high converting checkout pages, 1-click upsells, EU VAT support, etc.

So, Teachable definitely has a lot to offer and if it meets your requirements, you can get a 30-day free trial of their Basic or Professional plan by clicking the button below.

However, there are a few specific scenarios where I suggest you should stay away from it:

  • You want to have everything under one roof in which case you should look for an all-in-one course platform like Kajabi.
  • You want to build a subscription-based membership site.
  • You need some specific features like advanced quizzes, assignments, Community, etc. which aren’t supported by Teachable.

Look, at one point, Teachable used to be the trend-setter in the course platform space but it’s pace of development has been really slow over the past year or so.

As a result, Teachable is no longer that most feature-rich course platform in the market as platforms like Kajabi and Thinkific have gradually built a huge lead over it and you need to keep this in mind.

I hope this comprehensive Teachable review guide helped you make a decision about whether it’s the right course platform for you or not.

If you have any questions about the platform or any of its features, please leave a comment below. And if you’ve some feedback about this guide, feel free to share that as well.

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