New Zenler is a newly launched online course software that has attracted a lot of interest from the creator community since its launch.
It is supposed to be a truly all-in-one online course platform that offers all the features you’ll need for course creation, delivery, marketing, and sales.
At first glance, the platform seems quite promising – but is it really that good? Where does it fit in the already crowded hosted course platform space? What features does it offer and how do they perform?
To answer these questions for you, I signed up for New Zenler Beta and tested all the sections in the software thoroughly to understand its features, strengths, and weaknesses.
In this New Zenler review, I am going to cover everything important that the platform has to offer for creating and selling online courses. I will also share my experience of using the software along with what I like and what I don’t like about it.
Let’s get started.
New Zenler Review Summary
New Zenler is an emerging all-in-one online course software that allows you to build your online education business on a single platform. Apart from powerful course creation tools, it has features for site creation, blogging, course selling, marketing funnels, email marketing, webinars, and affiliate marketing.
Pros of New Zenler
- All-in-one, so you won’t have to learn or integrate multiple tools.
- Offers powerful engagement tools like Community, Quizzes, Assignments, etc.
- Ability to offer live classes.
- Allows you to create an entire website with a blog.
- Has inbuilt tools for funnel building and email marketing.
- Handles EU VAT natively.
- Super affordable pricing.
Cons of New Zenler
- The platform is still in beta.
- No mobile apps feature.
- Limited membership site functionality.
- Doesn’t have any website themes.
- Emails marketing tools are limited.
What is New Zenler?
New Zenler is an all-in-one online platform designed from scratch to help online creators create, market and sell online courses and memberships.
The idea is to let you run your entire online education business from a single platform and without requiring to hire designers, developers or marketers to build your platform.
Another thing you should know is that New Zenler, like other hosted platforms, provides you all the infrastructure for your website and they also take care of all the techy stuff (e.g. updates, maintenance, etc.) involved in the process.
If you were using a standalone course platform (e.g. Thinkific), you would require to use third-party tools to create landing pages, handle email marketing, build marketing funnels, run webinars, etc.
This is where New Zenler comes into the picture as it integrates all the features you need to build and run your business in a single platform.
It offers a range of features for course creation which include drag-n-drop course builder, live lessons, quizzes and assignments, certificates, community, etc.
Moreover, you get a powerful site builder, a sales funnel builder, email marketing tools, checkout builder, webinar capabilities, affiliate marketing tools, etc.
New Zenler has to be the the most exciting launch in the course platform space in the past couple of years but the platform is still in beta. So while the software is easy to use, you may find a few kinks in the software.
The good part though is that the platform was first launched in 2019 and since then, they have not just taken care of some of these smaller issues but they also have been adding new features constantly.
In our testing, we found the platform to be robust and we didn’t encounter any significant issues.
Moreover, New Zenler comes from a team which has been selling online course solutions for more than 5 years and the platform is already powering thousands of real online businesses, so it is definitely a real deal.
With this in mind, let’s deep dive into this New Zenler review and take a closer look at what the platform has to offer and whether you should use it for your business or not.
Course Creation & Engagement
The primary job of an online course platform is to let creators build their knowledge products and deliver a great learning experience to students. We’ll see how New Zenler performs when it comes to course creation and learner engagement.
Let’s start with New Zenler’s course builder.
Content Uploading & Structuring
New Zenler has a drag-n-drop curriculum builder that makes it really easy for you to upload your content and structure your online course. The curriculum builder has a clean interface and is pretty intuitive to use.
To start with, you can host and add to your course a bunch of different content formats including video, audio, PowerPoint, PDF, text, quiz, custom code, etc.
You can even upload SCORM/HTML files from popular eLearning authoring tools like Articulate Rise, Articulate Storyline, Adobe Captivate, and iSpring Studio and get them to play inside your course lessons.
The easiest way to upload your content in New Zenler is using its Bulk Upload functionality. You can select all your files and add them to your course in one go.
The good thing is that apart from uploading files from your system, you can also import files directly from cloud drives (e.g. Dropbox, Google Drive, etc.). Cloud import is much faster and is what I generally prefer to use.
Once you upload your files onto the platform, New Zenler automatically turns each individual file into a course lesson. You can then reorder the lessons or move them between sections.
Moreover, you can rename and modify the lessons as you want. So when you click on a lesson, it opens the lesson editor where you’ll see a bunch of settings that you can enable/disable and you can modify existing content or add new ones.
What I like the most about the course builder is the fact that it gives you a lot of flexibility to add multiple content types to the same lesson.
For example, you can add text, multiple videos, quiz, PDF downloads, etc. in the same lesson and show them in any order you want.
Another thing I like about New Zenler’s course builder is that it has a video library where all the videos you upload to the platform are available. So if you want to use one of the existing videos in another lesson or course, you can easily do that without requiring to reupload.
The only thing that I don’t like about New Zenler’s course builder is the fact that you don’t have any bulk actions for managing your lessons.
For example, if you want to set multiple lessons as draft or enable free preview for them, you can’t do that in one go rather you’ll have to do it one by one which is a pain.
Otherwise, New Zenler does a great job when it comes to content uploading and curriculum building. The course builder maintains the right balance between ease of use and flexibility and I must say that I really like their course creation process.
Course Player & Content Delivery
As a course creator, it’s important that you deliver your content in a professional manner and for this, all course platforms offer a course player where your students can watch your course content.
New Zenler is no different in this regard. Once you have created your course structure and uploaded your content, the platform takes care of the rest.
When students click on a course they’re enrolled in, they are taken to the course curriculum page where all the sections and lessons are listed. Here they can see their progress in the course and they also have an option to start from where they left.
Now, the actual content is delivered through New Zenler’s course player which has a modern minimal design and is great from an end-user experience point of view.
The course player is pretty straightforward, so students can watch your course content in the main area on the right and participate in discussions as well. It also has a full-screen option available for students for better, distraction-free learning.
Once they complete a lesson, they can move to the next lesson using the “Next Lesson” button. Plus they can also navigate between different lessons and sections from the sidebar on the course player.
Moreover, the course player is mobile responsive, so your students will be able to watch your courses without any issues in a browser on their mobile device.
Overall, I like what New Zenler has to offer for their course player. However, there are a couple of things that can be improved.
Firstly, the course player doesn’t look that polished. There are a few aesthetic issues that need to be fixed.
For example, the course completion % is too small and is barely readable. Similarly, there are some minor things related to font, spacing, etc. which make the course player look not so elegant.
Secondly, New Zenler has just one default template for the course player. There may be scenarios (e.g. delivering membership content) where you want a different design for your player.
So I’d like to see on the platform more pre-designed templates (or themes) for the course player and it would be great if they can also let the creators customize the player design as per their needs.
Thirdly, New Zenler doesn’t offer a mobile app functionality for your students.
While a mobile browser should work fine for most people, it doesn’t support certain features like offline viewing, push notifications, etc. and so it’s not as good from an end-user perspective as a mobile app is.
Beyond the course player functionality, there are a couple of other features which give you flexibility in terms of how you deliver content to your students.
One such feature that New Zenler offers is Content Dripping. It allows you to create a drip schedule and release sections within your course based on that schedule instead of making it all available as soon as someone signs up for your course.
Now, you can release your course sections a certain time period after students’ enrollment or you can do it on a specific date as well.
Moreover, you can send notification emails automatically to your students when new content becomes available to them. This is a great way of engaging your students and bringing them back to your course.
Another course delivery feature that you get is Compulsory Lessons. With this feature, you can mark a lesson (or a quiz) in your course as compulsory and unless someone completes that, they won’t be able to move forward in the course.
This is a really useful feature for making sure that your students don’t skip your lessons and that they actually consume the course content.
Moreover, if you offer corporate training or sell courses with credits, the Compulsory Lessons feature will be handy in ensuring compliance.
Learning & Engagement Tools
New Zenler recognizes the importance of learner engagement in building a successful online education business and as a result, it offers some very useful features for learning and engagement.
The first such feature is Live Class which lets you deliver interactive online classes. New Zenler has a native Zoom integration which allows you to set up a live session from within the platform.
Here you can schedule a live lesson, set session duration, limit the number of attendees, restrict who can access the session, send reminder emails, etc.
However, what I like the most about the Live Class feature is the fact that you don’t need an additional Zoom subscription rather it’s included as part of your New Zenler membership.
Apart from the ability to host live classes, it offers a bunch of other learning tools and the most notable one is the quizzing feature.
New Zenler lets you create quizzes with multiple-choice questions, image-based questions, as well as true and false style questions. It supports both single answer as well as multiple answer questions.
The process of adding questions is pretty straightforward. Plus you can add images/videos to both questions and answers and you can also apply formatting to them.
You can add a passing grade to your quiz, so students will be assessed automatically based on their answers and you can also require them to pass the quiz in order to progress further in the course.
Moreover, there are a couple of handy features which include the ability to randomize questions and create a timed quiz.
On top of that, you have a bunch of other quiz options like the ability to show results after each question, display a progress bar, enable navigation buttons, enable touch and slide on mobile, review your answers at the end, etc.
I like how New Zenler offers a lot of flexibility to create quizzes and exams, the only must-have feature missing is the ability to directly import questions from an external file.
Another important learning tool that you get on the platform is Assignments. With this feature, you can require your students to submit homework, they can either provide text-based input or upload a file.
You can add an Assignment to any course lesson and the user will see it in the course player. Once they submit a response, you’ll get notified and you can then evaluate it.
Moreover, the instructor and the student can communicate privately via the comments section at the bottom of the assignment lesson.
The platform also allows you to create and send certificates to your students natively.Many modern course platforms ignore the certificates feature, so it’s great to have this inbuilt into New Zenler.
In order to create a certificate, you can use one of the six pre-designed templates that include student name, course name, date of completion, etc. Alternatively, you can import your own certificate template and use it as well.
Once you have your template ready, you just need to enable the certificate for a course and there, you’ll be able to select the template as well. That’s it and New Zenler will take care of the rest.
Finally, you can build an online community on the platform as well. It has a dedicated feature called “Communities” which allows you to create a site-wide community or a community specific to a course or a membership.
One thing that I like about the community feature is that it integrates the course discussions by default. So if a student leaves a comment on a specific lesson from the course player, that will appear under the discussions tab while accessing the communities.
The process of setting up a new community is quite easy and quick. By default, you get a clean, modern design that looks nice.
Both you and your members can create community posts with text, images, videos, and file uploads and other members can like posts, leave comments, and post emoticons in their replies.
Plus, your members will automatically get notified via email when you, the instructor, or another member posts a reply in a thread they’ve either started or participated in.
As a community owner, you can send them a custom email notification as well. Plus you also get some moderation tools like the ability to delete a specific post or turn off commenting for the same.
Having said that, New Zenler’s community tool is very basic. It lacks some super essential features like topics, events, member directory, polls & quizzes, etc. and without these, it’s difficult to drive any real engagement.
Most importantly, since your students don’t get a mobile app on New Zenler, it’s not that easy for them to access your community on the go and you miss out on features like push notifications which can be handy in driving engagement.
So while the community feature is a great addition to the platform, it is still in early stages and it needs some major upgrades for it to become a real alternative to specialized community platforms.
Overall, New Zenler does an excellent job when it comes to course creation and learner engagement. It has a flexible yet easy to use course builder, the course player is well-designed, and it supports important engagement features like communities, live classes, quizzes & assignments, and certificates.
Site Design & Customization
In this section, we’ll discuss the features that New Zenler has to offer for building your course website and sales pages.
To start with, every site built on New Zenler gets a free subdomain like mysite.newzenler.com and you can use your own custom domain for the site as well.
As part of your subscription, you also get free hosting and a free SSL certificate, so you can simply login to New Zenler account and start building your website.
Moreover, their team takes care of all the maintenance and updates on the platform, which makes things even easier for you.
Before we discuss in detail the actual site building tools that the platform has to offer, let’s quickly talk about two important things here.
Firstly, you can change the language of your website in a single click and on top of that, you can change the default text on your course player, checkout page, system emails, etc.
Secondly, New Zenler allows you to remove their branding from all places and so you have the ability to completely white-label your website.
Now, let’s talk about website themes. New Zenler doesn’t have any real themes feature and it just has one default template that you work with for your site.
It does allow you to set branding at site level. It has a Branding section where you can upload your logo, select the font, and customize the colors of various elements (e..g button, text, etc.) of your website.
Here you can also set your color preferences for your course player and your community area.
But you can’t design things like page layout, page width, style of various elements (like buttons), etc. at the site level which will be a challenge if you have a website with a large number of pages.
Having said that, New Zenler has a powerful visual page builder which makes up for the lack of site themes to a great extent. The page builder has an intuitive user interface and is pretty straightforward to use.
New Zenler by default creates pages like homepage for your site as well as your course pages (e.g. sales page, checkout page, thank you page, etc.) which you can further customize. Or you can also create a new page from scratch.
When you build a new page, you can start by adding Blocks to it. A Block is like a section in your page and New Zenler has dozens of prebuilt ones for things like page header, course section, features, FAQ, testimonials, etc. and you can also work with the Empty Block if you want.
On top of that, there are dozens of pre-designed templates for each of these Blocks which makes building a page much faster and easier than if you were building everything from scratch.
New Zenler also gives you the ability to add pop-ups on pages. Again, you have prebuilt popup templates that you can work with and you can customize them extensively as you do with other Blocks.
So if you want to create a lead-capture popup that shows when someone tries to leave your website, you can do that easily.
Now, a Block is made up of what they call Elements and the most important element here is “Rows” as it allows you to create flexible layouts for your page section.
For example, you can add rows to your page section and you can choose to make it single-column or multi-column and you can also set a width for these columns.
You can then add different elements like text, headings, forms, buttons, images, videos, countdown timer, etc. to your rows as you want.
Now, modifying and updating Blocks and Elements on your page is pretty easy as well.
You just need to click on the element you want to edit and it will be automatically highlighted along with its editing options like spacing, alignment, color, width, etc. Apart from this, you can add animations, delay, or interval in your page elements.
Once you’re done creating your page block, you also get the option to save it as a template and be able to use it on other pages.
Now, New Zenler pages are fully mobile responsive by default. But if you want different settings for different devices, the platform lets you do that as well.
It also allows you to hide certain elements from certain devices. So if you want a page section to show only on desktop, you can easily hide it from mobile and tablet views.
Finally, New Zenler maintains a version history for your pages. So if you don’t like the modifications you have done on a page, you can very easily revert to the older version.
Another thing that I like about the page builder is the fact that it works across all types of pages including course library page, login page, registration page, checkout pages, etc. which means you can customize every single bit of your website.
Overall, New Zenler’s page builder gives you a lot of firepower when it comes to building and designing your website pages but at the same time, it is easy to use.
Apart from the ability to build your website, you can also create a blog for your business on New Zenler. This includes the ability to set up your blog page, add blog posts, categorize them, do basic SEO settings, etc.
Adding content to your blog posts is easy as well. You have a user-friendly text editor where you can add your text and media and you can do all the basic formatting.
While you can’t compare New Zenler’s blogging tool with WordPress either in terms of functionality or design options, it has all the essential bases covered and you’ll be able to build a fully-functional blog inside the platform.
Sales & Marketing
New Zenler promises to be an all-in-one platform for creating and selling online courses, so they come with a powerful sales & marketing suite which is what we’ll explore in this section.
This is also something that distinguishes New Zenler from other online course platforms as most of them limit themselves to certain essential tools required to process payments and sell your courses.
Product Pricing & Checkout
In order to successfully sell your course, your online course platform should offer your flexibility in terms of pricing options to members and a simplified checkout process.
To start with, you can sell individual courses as well as multiple courses bundled together. You can keep your product free or charge a one-time fee, a recurring subscription or even a payment plan.
Moreover, you can have multiple pricing plans for your products (both courses and bundles) and you also get to choose what exactly your customers get as part of a plan which is really handy if you want to create multiple tiers for your course/membership.
So if you’re selling a course, you can select what sections/lessons a student will have access to as part of a plan. Similarly, if you’re selling a bundle, you can select what courses you want to include in a plan.
Setting a tiered pricing plan is a super handy feature which allows the students to have a sneak peek of the course, and gives the creator enough space and time to show their valuable content to students without asking for a fee upfront.
As far as recurring subscriptions are concerned, you can charge your customers on a monthly, yearly, quarterly, half yearly, or custom time period basis.
In addition, you can charge a one-time setup fee as well as offer a free trial if you want.
On top of these, New Zenler has a couple of useful options which will make your life easier.
So you can set enrollment start and close dates for your products. This way students will only be able to enroll within these dates and it will be really useful if you’re doing an open/close launch.
Another such feature is the ability to set course validity for a pricing plan. If you want to expire your students’ product access after 6 months or a year, you can easily do that.
Once you’re done with setting a price for your product, you can use New Zenler’s coupon feature to offer discounts.
With coupons, you can offer a percentage discount or a fixed discount as well. Plus you can make the coupon applicable to all products or specific ones.
The platform allows you to set a coupon redemption limit as well as set a coupon expiry date which makes managing coupons much easier.
Now, let’s talk about the checkout process in New Zenler.
All the products you create on the platform get a checkout page generated for them automatically. The checkout process is well-optimized from a conversion point of view and your users are required to create an account only after they complete their payment.
There is just one checkout page template but it is well structured with various elements like product details, pricing details, contact information, payments form, etc.
Moreover, the checkout page includes conversion elements like testimonials, money-back guarantee badge, secure payment icons, etc.
You can further customize the checkout page using the page builder and add more elements like videos, countdown timers, etc.
On top of that, you have the ability to add order bumps and 1-click upsells to your checkout process which is great for increasing the lifetime value of your customers.
In terms of payment gateways, New Zenler supports three main processors — Stripe, PayPal, and Razorpay even though Stripe is the only one which works out of the box for recurring transactions.
Finally, New Zenler allows you to handle EU VAT, which is quite a useful feature whereby they collect, report and even pay the tax on your behalf.
Marketing Funnel Builder
One of the most important features that New Zenler offers is the ability to create marketing funnels. The idea is to enable creators with little marketing experience or technical knowledge to easily create marketing workflows.
If you were to compare it with other course platforms, most of them don’t have such capability and so you would have to rely on a specialized funnel builder like ClickFunnels for the same.
When you create a funnel in New Zenler, it first asks you to select the type of funnel (workflow). Currently it supports only two funnel types – Lead Magnet and Video Series.
Once you select a funnel type, it will ask you to enter some basic details like what lead magnet you want to deliver or what videos you want to include in your video series.
Then you can choose from one of the several themes available for the funnel type. These themes influence the design of your funnel pages and they all have clean, modern design.
Once you go through these steps, New Zenler will automatically create all the pages in your funnel.
For example, if you selected Video Series Funnel, the funnel builder will create the optin page as well as the individual video pages.
Now, if you want to edit any of the pages in the funnel, you can easily do that using the same page builder we discussed earlier in this guide.
You can also add new pages to your funnel or change their order if you want. When you add a new step, you again get pre-built templates that you can choose from for your page.
While the funnel builder is fairly simple to use and the concept behind it is excellent as well, there are certain issues with it which make it less usable at this point.
Firstly, you just have only two funnel types supported. So if you want to create, say, a tripwire funnel, you won’t be able to do that on the platform.
Secondly, the whole marketing funnels aspect of New Zenler can be a bit confusing. Apart from the marketing funnel builder, you have a separate place for managing webinar funnels and your course funnels.
So whenever you create a course or a webinar, the platform automatically creates the pages for that funnel but they’re in a separate place and I would love to see them integrate all these into a single place for ease of use.
For example, if you wanted to promote a course at the end of a video series, you’ll have to create the first part of your funnel under Marketing Funnels while the second part will be under Courses.
This doesn’t just make things difficult for users but it also means you can’t create end to end sales funnels using the funnel builder. So I would like to see the platform allow users to add sales pages and checkout pages, create webinars, etc. from within the funnel builder itself.
Otherwise, New Zenler’s marketing funnel builder is a useful tool to have and it makes it possible to build landing pages for your marketing campaigns inside the platform.
Email Marketing & Automation
New Zenler has inbuilt tools for email marketing and automation as well. It has a feature called Email Broadcasts which lets you send one-off emails to your audience.
You can easily create an audience segment based on user tags, their roles, purchase history, course enrollment, etc. You can create your email content using the text editor and you have the option of either sending the email immediately or schedule it for a later date.
Apart from Email Broadcast, New Zenler has another feature called Automations. With this feature, you can create email sequences and send them automatically based on user actions.
The automation builder is pretty straightforward. It works on when/then rules where you can define a trigger as well as the actions that follow. You can also specify a delay between various actions.
For example, when someone subscribes to one of your funnels, you can trigger a series of emails to go out to them automatically.
In terms of actions, you can send an email, add a tag, remove a tag, send a webhook or notify an admin. Plus you can create a conditional filter rule for these actions and apply it only to certain people and not all subscribers.
For example, if you want to send certain emails (e.g. sales emails) in your campaign only to those who haven’t bought a course, you can easily do that by creating a filter inside your email action.
Now, the automation builder is available in a few different places – marketing funnels, courses and webinars. And every time you create one of these, New Zenler will automatically create an automation sequence for you.
The automation in each of these places supports different triggers. For example, under courses, you have three triggers – course enrollment, lesson completion and course completion. On the other hand, under marketing funnels, you just have one trigger – subscription.
One thing I like about the automation builder is that adding new emails or editing existing ones is super easy.
So if you want to edit any of the emails in your automation, all you have to do is click on the email you want to edit and the email editor will appear on the right where you can make the changes.
Overall, New Zenler’s email marketing capabilities are kind of decent. However, there are a few drawbacks that I’d like to mention.
Firstly, the automation builder isn’t very flexible and it’s suitable only for creating the most basic email campaigns like new subscriber welcome sequence or customer onboarding sequence.
Let’s say you wanted to create an email funnel where the users get the same initial 3-4 emails but depending on their engagement (opens, clicks, etc.), they’re added to unique campaigns afterwards, you won’t be able to do something like this in New Zenler.
Secondly, there is no dedicated section for Automations which means you can’t create end to end campaigns easily and you’ll also have to manage different campaigns from different places.
For example, if you were to create a campaign where you send users a welcome series upon subscribing to your funnel and when they purchase a course, send them an onboarding campaign, you’ll have to set up the first part under marketing funnel automations while the second part will be set up under course automations.
Another issue is that for designing and creating emails, you get a simple text editor which doesn’t give you much design and formatting options. For example, you can’t apply a custom color to your text or you can’t add a button to your email.
On top of that, you don’t have any pre-designed email templates nor can you customize the default email template which is a bit restrictive.
So while New Zenler has the essential features for email marketing & automation, it’s not a match to specialized email providers yet and so you’ll be better off using a solution like ConvertKit for email marketing.
Affiliate Marketing Tools
New Zenler has all the essential features you need to set up and manage an affiliate program for your online course business.
To start with, you can add new affiliates manually from your admin dashboard and notify them via email about your affiliate program and how they can access their dashboard. Currently, you don’t get a public sign up page for your affiliates.
Apart from this, the affiliate suite is pretty straightforward where you can set affiliate cookie duration, add affiliates, set a commission % for them, select the courses you want them to promote, etc.
Plus your affiliates get access to a private dashboard where they can see the program details, grab their affiliate links, track their sales & commissions and set their payout details.
Having said that, there are a couple of things about New Zenler’s affiliate tool that aren’t so good and need improvement.
Firstly, you can’t set separate commission % for different products even though you can set a separate % for affiliates.
For example, if you’re selling a course and a coaching program and you want to offer 40% and 10% commission respectively, you can’t do that in New Zenler.
Another issue is that affiliate links work only for New Zenler pages and not for external websites. So if you have your main website on WordPress, you won’t be able to create affiliate links pointing to that.
Otherwise, if your course website is built on the platform, using the inbuilt affiliate tools will be the easiest and fastest way to launch and run your affiliate program.
New Zenler has inbuilt features for sales & marketing but it also allows you to integrate it with other popular marketing platforms.
To start with, you can add third-party scripts to your website. So you can easily integrate New Zenler with analytics tools like Google Analytics and FB Pixel, lead generation tools like ConvertBox and Sumo, tracking tools like Deadline Funnel, etc.
For email sending and tracking, you can either use Zenler Mail as your SMTP provider or you can also use a custom SMTP solution like Sendgrid and Mandrill.
Otherwise if you prefer using a third-party email service provider, you’ll be glad to know that New Zenler has direct integrations with popular email service providers like MailChimp, ConvertKit, MailerLite, ActiveCampaign, and Moosend.
Plus you can integrate New Zenler with Zapier which allows you to integrate hundreds of other tools like ClickFunnels, ThriveCart, Aweber, Hubspot, Slack, and many others which otherwise don’t have a direct integration with the platform.
Finally, New Zenler has a public API which allows you to integrate other websites, external apps, SSO, or services with your site.
For example, if you want to integrate your course platform with a specialized community software like Circle, you can do that through Zenler API.
Overall, New Zenler has decent sales & marketing capabilities. To start with, it has all the important selling tools for pricing your product, processing payments, handling checkouts, collecting EU VAT as well as affiliate marketing.
It also has a couple of handy marketing features – Marketing Funnel Builder and Automations. However, both these features are missing some critical pieces at this point and so they can be used only for running basic marketing campaigns. Plus things are scattered all over the place, making it difficult for users to use these tools.
Reporting & Administration
An important aspect of growing your online course business is the ability to track the performance of your products and campaigns as well as manage your courses, students, site, etc.
This is what we’ll cover in this section.
Reporting & Analytics Tools
New Zenler has a separate Reports section in the admin dashboard where you can track your course completion data, quiz scores, sales performance, and affiliate sales.
To be specific, there are four different reports available and each of the reports are well designed giving you a high-level overview and you can also drill down to get deeper insights.
So if you want to see the progress of your students, you can use the Course Progress report. Here you can get a quick overview of the number of people who have enrolled in a course vs started it vs completed it.
You can then go to the detailed report to see individual students’ progress in a specific course. Moreover, you can click on an individual student and see their progress lesson wise.
Similarly, if you want to analyze your sales performance, you can look at the Sales report which gives you an overview of the sales you’ve made in specific time periods and for specific courses.
However, if you want to pull out detailed transaction reports and see how many sales you generated from a coupon or by an affiliate, you can do that as well.
Apart from these reports, you can also find some useful analytics in individual sections. For example, if you have created an assignment, you’ll be able to easily track things like submission, approvals and rejections.
Overall, New Zenler’s reporting tools are pretty handy and they make it really easy to keep a tab on the performance of your course business.
Having said that, there are a couple of things which aren’t that good and should be improved.
To start with, there are no visual reports or graphs to compare sales or progress for different courses or during different time periods.
Secondly, New Zenler doesn’t have any inbuilt video analytics tools. So you can’t track things like play rate, engagement rate, etc. for your course videos.
Finally, you also miss out on some important membership metrics like churn rate, MRR, etc. which can be a bit limiting if you run a subscription-based membership site.
When it comes to people management, New Zenler makes it quite easy to add new students to your site or manage existing enrollments.
To start with, you can add your users either one by one or bulk import them into your site. You can either add them as a Student or as a Lead.
To manage your existing audience, you can segment them using various filters. For example, you can filter the students based on course enrollment, course completion, user tags, custom field values, coupons they’ve used, etc.
Moreover, you can select a single user and track their entire lifecycle on your school.
Here you can see what courses they’re enrolled in, their course progress, their purchase history, which communities they have joined, their lesson discussion, what funnels they’re subscribed to, etc.
Moreover, you can add them to a new course, remove their course access, manage their subscription, issue a refund, unsubscribe them from a funnel, etc.
User Roles & Privileges
New Zenler offers a really useful feature for site administration which gives you the ability to add your team members to your site. Here are the roles supported:
- Owner ->Owner is the person who created the New Zenler site. They can access everything and they can’t be removed.
- Site Admin ->A Site Admin can access all the sections on your site except the billing section, integrations, API key, etc.
- Instructor -> Instructor is someone who can be assigned to a course and can manage his courses and students and see the respective course reports. If you want to build a site with multiple instructors, you can do that on New Zenler.
- Assistant -> The Assistant role is similar to the Site Admin role except that they can’t access financial reports.
- Support -> The Support role can only access the People section and manage your users, that’s it.
These admin roles are in addition to the three other roles supported by New Zenler – leads, students and affiliates, and they give you a great amount of flexibility in managing your team on the platform.
New Zenler has a dedicated customer service team, so if you’re facing any issues or you’re stuck somewhere, you can simply reach out to them.
While anyone including the free beta sign ups can get support, you’ll get priority support if you’re one one of their paid plans.
In order to get in touch with the customer support, you can drop a message via the chat widget. Keep in mind that this isn’t live chat support and you won’t get an immediate response to your query.
However, the team is pretty responsive and you’ll generally get a response from them via email within a couple of hours during weekdays.
In addition, they have a self-help section with how-to articles and step-by-step videos that show how to create a course on the platform, build your website, set up your sales & marketing, etc.
While the articles are all very helpful, the knowledge base is still not very comprehensive. There are certain specific aspects of the New Zenler which aren’t covered in any of the articles.
Finally, New Zenler has a Private Facebook group where creators can sign up to get notified about updates, participate in discussions or ask questions.
Now that we’ve covered different aspects of the platform in this New Zenler review, let’s talk about pricing.
The platform is currently in beta and you can sign up on the platform to try its core features for free. However, you’ll need to upgrade to a paid plan to use all the features.
New Zenler currently has two plans – Pro plan which costs $447/year and Premium plan which costs $1167/year. They don’t have a monthly option on their pricing page, you’ll have to reach out to their support for the same.
What’s great about New Zenler pricing is that you get unlimited number of courses and students on both plans and there is no transaction fee as well.
Plus, both the plans include almost all the features that the platform has to offer. These include quizzes, certificates, live classes (includes Zoom subscription), website builder, funnel builder, site admins, priority support, and many others.
The only two features which aren’t available on the Pro plan are custom user roles and Single Sign-on, both of which are advanced features and most creators won’t need them.
Apart from this, the difference between the two plans is in terms of the number of leads you can collect, number of funnels you can build, amount of emails you can send, etc.
With the Pro plan, you get 25,000 leads, 100,000/monthly emails, 100 marketing funnels and 3 sites. On the other hand, the Premium plan gives you unlimited leads, 500,000/monthly emails, unlimited marketing funnels and 10 sites.
So for most creators, the Pro plan should be more than sufficient. Only when you have a huge email list or you need the two specific features mentioned above, you should go with their Premium plan.
One of the main reasons why New Zenler has attracted so much attention from the creator community is its unbeatable pricing. You can’t expect an all-in-one course platform to have this kind of pricing and I’m sure it will increase once they come out of beta.
New Zenler Review – Final Verdict
In this New Zenler review, we’ve discussed all the important features that the platform has to offer to create, market and sell online courses. Based on this, we can say that it is one of the most feature-rich course platform options available in the market right now.
It has powerful course creation tools which include well-designed course player, a community builder, a quizzing tool, live classes functionality, certificates tool, etc.
However, New Zenler is not just limited to course creation, rather it is a complete package with features like website builder, blogging tool, marketing funnel builder, email marketing, etc.This means you can pretty much run your entire online course business on the platform itself.
Despite being so feature rich, the platform pricing is really affordable, which makes it an ideal option for those getting started or those with a stringent budget.
Just keep in mind that the platform is still in beta, so you’ll experience a few kinks in the software while using it.
Plus certain sections require some improvements. For example, the email marketing tools lack some important features and aren’t very robust, so if you’re coming from a specialized email service provider like ConvertKit, you’ll find New Zenler to be lacking on this front.
Apart from that, the platform has a solid foundation and it’s only going to get better. If you would like to give the platform a try, you can sign up for their free beta plan using the button below.
I hope you found this New Zenler review useful and it helped you make a decision about whether it’s the right course platform for you or not.
If you have any questions about the platform or its features or have feedback for the review, please leave a comment below and I’ll get back to you as soon as possible!
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